Krissie Shelley — AI Experience Designer & Design Technologist
Designing the interaction layer for AI systems — prompt workflows, feedback loops, and the agentic copilots that people actually trust.
Twenty-five years bridging code, craft, and the messy middle where humans meet machines.
Multidisciplinary UX leader and design technologist with 25+ years of experience bridging human-centered design, system architecture, and technical execution. Expert in designing the interaction layer for AI systems — prompt workflows, feedback loops, and agentic copilot tools — with deep domain expertise in SaaS, regulated environments, and medical ecosystems.
I started hand-coding sites in 1998, which taught me something you can't fake: how the constraints of the medium shape the experience. Today I bring that same instinct to prompt design, agentic workflows, and the quiet mechanics that make AI feel trustworthy rather than uncanny.
A slice of things I've shipped — from agentic prototypes to enterprise systems.
A working history across studios, startups, and enterprise.
- 2023 —
Naturally Human Designs — AI Experience Designer & Principal Design Technologist
AI-native studio focused on human-centered AI products, rapid prototyping, and digital transformation.
- Shipped a place-based experiential learning agent on Google ADK + Antigravity (Kaggle Vibe Coding Intensive) with custom prompt frameworks, state-machine execution payloads, and HITL feedback loops.
- Architect multi-step prompt workflows and interactive feedback loops for agentic AI applications, reducing cognitive load and driving engagement.
- Leverage LLM-powered prototyping (Lovable.dev, Cursor, Claude Code, Google ADK) to ship production-ready web applications on compressed timelines.
- Designed secure multi-client digital platforms integrating Resend automation, Supabase backends, and Google Analytics to continuously optimize UX.
- Led divisional rebrand and end-to-end digital transformation for Vet-Ray by Sedecal — admin dashboards, lead-tracking tools, and user behavior flows.
- Facilitate discovery workshops with stakeholders to map complex workflows, validate AI use cases, and align technical capability with real-world needs.
- 2022 — 2023
SalesRabbit — Senior Product Designer
B2B SaaS sales engagement platform serving thousands of field sales reps.
- Bridged product, design, and engineering through a legacy-to-React platform transition with scalable design standards.
- Built high-fidelity prototypes and internal tools that streamlined B2B pipeline management and reduced partner integration friction.
- Ran deep qualitative research with field sales clients, translating friction points into features that improved retention.
- Partnered with product management and engineering leaders to deliver complex, high-priority features aligned to business strategy.
- 2021 — 2022
Freelance UX Design — UX Strategist & Consultant
Partnered with early-stage startups to simplify complex, data-heavy SaaS platforms.
- Overhauled the Blubrry Podcast Services analytics dashboard, turning complex creator metrics into decision-driving visuals.
- Designed streamlined grant-application flows for FarmRaise, simplifying federal compliance forms for farmers.
- 2019 — 2021
Suralink — UX Designer
B2B SaaS audit request management platform for accounting firms and their clients.
- Established the organization's first scalable design system and component library with WCAG accessibility built in.
- Designed secure file-sharing and document-exchange workflows compliant with HIPAA and financial regulatory standards.
- Owned end-to-end design for dashboards tracking multi-stakeholder audit requests, reducing operational friction.
- 2014 — 2019
Nav Technologies — Senior Product Designer
Fintech platform helping small business owners understand and build business credit.
- Designed data-dense dashboards that demystified business credit profiling into clear, actionable steps.
- Shipped iterative improvements to a multi-sided marketplace matching businesses with credit and lending products.
- 1998 — 2014
Various — Web Developer & Designer
Foundational years — hand-coded HTML/CSS websites that shaped a lifelong sense of how code constraints shape UX.
- Evolved from hand-coding into visual design, branding, and UX strategy.
- Built the technical intuition that enables seamless collaboration with AI architects and engineers today.
What I bring into every engagement.
01 — AI Experience Design
- Prompt engineering & workflows
- Human-AI interaction models
- HITL workflows
- Agentic AI UX
- Escalation & override mechanisms
- Feedback loop design
02 — Product Design & Strategy
- End-to-end UX/UI
- User research
- Rapid prototyping
- Journey mapping
- Design systems
- Stakeholder facilitation
03 — Frontend & AI Prototyping
- React
- Tailwind CSS
- Lovable.dev
- Cursor
- Claude Code
- Google ADK
- Supabase
- API integrations
- Semantic HTML5/CSS3
04 — Design & Collaboration Tools
- Figma
- Miro
- Framer
- Adobe Creative Suite
- Affinity
- Jira
- SCRUM
- Git
05 — Accessibility & Compliance
- WCAG accessibility standards
- HIPAA
- Financial regulatory compliance
05 — Let's talk
Let's build
something.
West Valley City, UT · Open to 100% remote